Shipping and Returns

SHIPPING

Most up to date shipping times are shown at checkout. 

  • Free shipping to:
    • USA: 7-12 business days.
    • *Hawaii, PR & Alaska: $27 (only express available at this time).
    • Canada: 7-15 business days.
    • UK: 4-9 business days.
    • Mexico: 10-18 business days.
    • Australia: 7-12 business days.
    • Western Europe: 7-12 business days.
    • New Zealand: 7-12 business days.
    • *India: $27 (only express available at this time).
    • Rest of the world: 10-18 business days.
  • Allow an extra 2-5 days to customize steering wheel covers.
    • If delayed, we cannot refund or cancel an order once it is in transit until it is marked as lost by the carrier. 
    • All orders will receive a tracking number once it is generated (may take 2-3 days). 
    • We are not responsible for any duties or taxes that your local customs may request.   
    • Please contact us if you have any shipping inquiries.

    RETURNS POLICY

    • You may return an item for a full refund within 30 days of receiving your original order.
    • Custom items such as steering wheels and steering wheel covers cannot be returned due to change of mind. 
    • We'll refund the price you purchased your item at. This includes sale items. If you’d like a refund for your goods but you can’t return them to us for any reason, then a refund for those goods will be at our discretion.
    • All goods will be inspected on return and we reserve the right to deny a refund if the items are returned used or damaged in any way. 
    • The items are your responsibility until we receive them, ensure they are packaged sufficiently enough to not get damaged on the way.
    • Where possible, returned items should include tags and the original packaging.
    • The cost of return shipping is at the customer's expense (unless we are at fault). Any returned items that are not received by DSG Paddles will not be issued a refund. We recommend you obtain proof of postage/tracking.   
    • Returns must be sent to DSG Paddles HQ: 103 Dunne Rd, Burbank 4156 QLD.               
    • Once an item is received and the return is approved, a refund will be processed by our payment provider within 4-5 business days.